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Learning Profiles™ & Assessments
Coaching Effectiveness
Communication Effectiveness
Creativity & Innovation
Customer Service Commitment
Diversity & Cultural Awareness
Emotional Intelligence
Leadership Effectiveness
Learning Styles Questionnaire
Listening Effectiveness
Negotiating Style Questionnaire
Personal Stress & Well-Being
Problem Solving & Decision Making
Sales Effectiveness
Teambuilding Effectiveness
Time Management Effectiveness


Sales Effectiveness Profile
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In an increasingly competitive world, an effective salesperson needs a wide variety of skills and competencies in order to be successful.

These skills and competencies include the ability to:

  • Appreciate Customer Needs and Expectations
  • Listen Attentively
  • Be Analytical
  • Problem Solve
  • Handle Objections and Complaints
  • Communicate and Present Effectively
  • Show Personal Warmth and Empathy
  • Demonstrate Tenacity and Self Motivation
  • Be Well-Organized and Resourceful

The Sales Effectiveness Profile report provides a clear indication of an individual's effectiveness in each skill/competency area, as well as interpretative information to use in personal action-planning.


Sample Report
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HRD Press, 22 Amherst Road, Amherst, MA 01002-9709 Phone: 800-822-2801 or 413-253-3488